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Scott Tepper: Playing nice on BGG
If you blinked last week, you may have missed the tempest in the teapot that occurred on Boardgamegeek. A Geeklist that was not about games per se, but rather picked out several members of the Boardgamegeek community as “cranky”, was deleted. Simultaneously, Scott Alden announced that negative postings targeting individuals and groups would no longer be tolerated on BGG.
Because similar behavior has been tolerated on the site for a while now, some users have now taken it upon themselves to attempt to push the boundaries of what is accepted, and some are just complaining.
Here are some of the complaints vocalized in response to Scott’s proclamation:
- Favoritism is being demonstrated because some people’s negative posts have slipped past monitors.
- Because the targeted Geeklist took a lot of time to write, it shouldn’t be deleted.
- Since the Geeklist in question was done in jest, and some people thought it was funny, it shouldn’t be taken seriously.
- Trash talking is just a natural part of gaming and should be allowed.
- Even if something might be hurtful to someone, it shouldn’t be removed unless the person it was targeting speaks up and claims it is hurtful.
- It’s unrealistic to expect everyone at BGG to get along.
- People shouldn’t have to stop to think before writing on BGG.
- Banter and conflict shouldn’t be banished from BGG, otherwise BGG will become boring.
- This is censorship and nothing on BGG should be censored.
All the same sort of petulant whining that my siblings and I used as children when our parents enforced a rule (or made us clean our rooms).
Unfortunately, it seems that people tend to not see themselves as part of the problem when problems occur. The bigger picture eludes them. When I drove by an intersection yesterday, there was a line of cars waiting to turn. The driver of the 4th car was honking his horn because the cars in front of him weren’t moving, even though he could see that the light was green. What this driver couldn’t see from his perspective was that there was a woman in a wheelchair in the crosswalk. That 4th driver could only focus on his small part of the picture, that he wasn’t moving.
I think something similar is going on at BGG. Some of the users aren’t seeing, or choose not to see, how their actions are affecting other people.
Boardgamegeek has grown tremendously over these last few years. It currently has over 110,000 registered users and is visited by over a half-million people every month. With such a large community, there is no way to be everything for everyone. When the site was relatively new, the focus of the users seemed to be more about expanding the knowledge base of the site and aiding other users. Geeklists were created to help people find games they might not have encountered or to inform users about game-related issues.
Now it appears that Geeklists need not have anything at all to do with games. Recent Geeklist themes included someone’s memories of winter, a cartoon show on UPN, and a treatise on flatulence. I don’t understand why people think these topics would be appropriate to post on BGG. I can’t imagine going on the ESPN website and posting a monologue about creamed corn. It might be funny. It might even be informative. I could even say, “I know there are other people who come to the ESPN site that like creamed corn”. Regardless, it would be inappropriate for that website.
If I had to take a stab at it, I would guess that these people want to contribute something to BGG, but they don’t have anything original, game-related, to say. They want people to pay attention to them, or maybe they just want “thumbs up’s”. So they post anything, not realizing that it is diluting the value of the site.
Let’s use the game, Taj Mahal, as an example. Maybe you like the game, and want to find more like it. You have to hit the “forward” button 50 times to see all the Geeklists that Taj Mahal appears on. Who has the time to slog through 50 pages to see whether there might be something informative there? All this non-game related stuff just becomes a huge mass of white noise that occludes pertinent information.
I liken the recent developments to a small business model. Let’s say that BGG was a candle store. It was a very good little candle store when it opened that had unique and hard to find candles. People came from all around to see and buy these candles. It became such a thriving business that the customers formed a little community and started writing their own newsletter. The candle suppliers, wanting to appeal to more of the customers, started to sneak in other products on the shelves: canned vegetables, shoes, and tires, because some of the customers wanted these products.
Soon, there was such a mixture of products that the candle store no longer was really focused on just candles. Sure, there were a lot of candles, but now, people who had heard about the candles and came to the store for the first time had a hard time finding the candles because they were eclipsed by the pencils, toilet paper and flowerpots that filled the shelves. The people who used to make regular trips to the candle store didn’t come as often because a lot of the newer customers who would hang out at the store were loud and rude. The former customers started to frequent smaller candle boutiques that started springing up. These boutiques realized that there was a market for specializing ONLY in candles.
While I don’t think this is a death knell, I think that BGG is approaching a crossroads. Just as most businesses that have a sudden sharp growth learn that they can’t be everything to everyone, I think it’s necessary that the administrators decide what they want Boardgamegeek to be.
I believe Scott Alden took a step in the right direction by preventing members from attacking each other. This appeal shouldn’t be necessary, but unfortunately, it appears to be. The users who complain that this directive is censorship forget that BGG is a private community. As it is a community, there are basic levels of consideration that the members should extend to each other. Obviously, some people didn’t learn when they were children that if you don’t have anything nice to say about someone else, you shouldn’t say anything.
To those who feel that their freedom of speech is being restricted by this golden rule, I offer that they are free to create their own website where they can expound on every trifling idea that comes into their heads. If they really have something worthy of being heard, I’m sure that one day their website will have as many (paying) visitors as BGG. But if I were them, I wouldn’t hold my breath.
In the end, if you want to play games, there is a level of civility you need to maintain if you want people to play with you. Doesn’t it all just boil down to remembering to play nice with each other?
Comments:
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I couldn’t agree more. The amount of “white noise” on BGG is one of the reasons I make BGN my only gaming “must read” on the internet. I only go to BGG now to look at comments on games or player aides and variants. I’ve stopped reading Geek Lists altogether, as 90% are pointless (but hey, they’re just trying to be funny, right?) While you’re at it, Aldie, please eliminate the ual inuendos and any other behavior that would be offensive to families and especially women gamers. It’s sad that you now have to play the role of “Kindergarten teacher” on your site, but it was only a matter of time until the juveniles on the ‘net crashed the party. Yes, I did miss out on the “tempest” last week--frankly, because I just don’t visit BGG much anymore, for these very reasons. Posted by Jeff Allers on Dec 11, 2006 at 03:37 AM | #
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I’d like to echo Jeff’s sentiments as well. The noise on BGG makes it increasingly unwieldy and has done this for the better part of the last year. If I want to read interesting commentary on this hobby or specific games, I’m much better served coming here (my first choice) or going to any number of individual blogs. I realize there are ways to make the sight more personal and ignore the crap, but given the surfeit of good information out there outside of BGG, this becomes a bit of a waste. For me, BGG has always been specifically about games - finding rules, looking for player aides, etc. This kind of information feels like what the site was originally intended for and most importantly, it is what the site seems to do best. Personally, everything else the site tries to do - whether successfully or not - feels terribly unnecessary. Aldie and his admins do yeoman’s work keeping the site running, but the site has lost focus. I have no doubt BGG will survive this tempest and a host of future ones. BGG can’t be all things to all people though no matter how hard it tries. Posted by Craig Massey on Dec 11, 2006 at 06:04 AM | #
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BoardGameGeek.com is the best board gaming web site on the Internet. It has the most extensive database of boardgames available anywhere. The reviews, gamer aids and other game related files are second to none. Unfortunately, the community of BGG is not what it once was. There are those who feel that “free speech” means it’s okay to act like jerks and say outrageous things. There is another group of “well meaning” individuals who feel they know what’s best for the everyone else. This group goes around telling contributors why their contributions aren’t “good enough.” Don’t you just love self-appointed monitors? BoardGameGeek is still a very good boardgaming site and I still visit BGG everyday. But BGG has lost something. Success has had a cost. BGG is no longer the friendly little boardgame site it once was. The laissez-faire method of management that once worked so well now needs to be replaced with a more organized form of administration. Aldie and the Admins are on the right track. BoardGameGeek is an important part of the Board Game industry now. The reputation that BGG has attained should be protected and maintained. Board gamers everywhere don’t want to see BGG taken down by the anarchists. It’s time for the “Topic Police” to take a heavier hand. Keep BGG content on target and topic. Ask the loud-mouths who have nothing useful to add to go somewhere else. Oh, and “Common courtesy”? Obviously, it’s not as common as we’d like to think. Posted by Kim Beattie on Dec 11, 2006 at 08:27 AM | #
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I think there are two separate issues here. The first one is civility and I agree with all that has been said here and with what Aldie and the admins are trying to do. It can be a slippery slope trying to figure out what is offensive and what is just edgy, but when lines are crossed, it makes for a much less enjoyable experience for the vast majority of users. Asking an offended user to take action to stop the culprit is NOT the answer--the onus shouldn’t be on them and it’s much more likely the victim will just stop checking the site out. However, I don’t really agree about policing non-gaming content. Like it or not, the Geek has become much more than just a gaming site. It has spawned a community with strong social functions and activities. I believe that Derk and Aldie have promoted this through the features they’ve added and are happy with the results. To require that “only game-related material” be added would hurt much of this atmosphere and remove material which is in no way offensive. The dilution of the Geek began long ago and is more or less irreversible. One of the prices of massive success is that many people of all interests and levels of gaming sophistication will flock to a site and while one may yearn for earlier days (I certainly do), it’s wrong to deny them from making the kind of postings they want. The Geek is what it is. Like most of you, I find the vast majority of the new material to be of little interest, but I can’t and wouldn’t change it just to satisfy my own desires. The site remains the premier research source for gaming on the web and that’s more than enough. Oh, and Jeff, while I sympathize with your desire to turn the Geek into a G rated site, I’m not sure that’s appropriate either. The great majority of the users are adults and shouldn’t have to couch their language as if a five-year-old was in the room. If youngsters want to surf the site (which is great), it should be done with adult supervision, just as with any other internet activity by children. If one’s kids are old enough to surf the site by themselves, they’re old enough not to be corrupted by just about anything currently there. In this day and age, I don’t think most 12-year-olds would be shocked even by Busen Memo, but if you think they would be, block the site unless you’re around to guide them. Posted by Larry Levy on Dec 11, 2006 at 09:52 AM | #
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I must admit that I don’t think I’ve ever really used BGG as anything other than a gaming research resource. When GeekLists started they were pretty much already white noise to me. As long as diatribes don’t show up in the reviews, rules, or (sometimes) pictures sections I think I’ll be fine. ----- I have no problems with coming down on people who are creating offensive content. It it Derk & Aldie’s site and they can do that (and I’m glad as I support that.) As for trying to keep discussions on-topic, I can’t see that happening. I’m willing to bet I(a small amount) that I could easily get a decent discussion on Creamed Corn up at the ESPN site. People who have commonalities love to try to discuss and find more, so tangents happen. However, I see no need for people to be abusive. Posted by Matt J. Carlson on Dec 11, 2006 at 12:04 PM | #
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I think early geeklists were essential for helping get the game entries submitted to the early growing BGG database. (For example take Rick Helie’s “History of the take that! cardgame”: http://www.boardgamegeek.com/geeklist/277 ) In such a list the author would group games by a certain criteria and ask other users to add games that were missed. This in turn would lead to users realizing that the games that they wanted to add were missing from the geek and could be added. (In this case amongst other games someone talks about the 1920’s Lucky Lindy game). IMHO, these association exercises were fun and brought out all sorts of obscure stuff to build the game entries (and association is such a good jogger of memories). Nowadays so much is a geeklist that could just be a forum post with attached gameids and pictures. Also everything scrolls off so quick that using geeklists as a site building aid doesn’t work anymore. Which is a shame because so much pre-70’s is still missing from the geek (just look at games under the vintage category on Ebay and you’ll find a couple missing entries almost every time) Posted by Ray Petersen on Dec 11, 2006 at 02:37 PM | #
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Am I to understand that the reviews, images, rules, translations, ratings, news, game-specific forums, related links, find-a-gamer functions, rules variants, trading sections, geek buddies, marketplace posts, geek mail, etc. - all offered free of charge - are compromised and sullied by “white noise” geeklists and the non-gaming forum posts? Oh, please. BoardGameGeek is practically without peer on the internet, considering all it offers to its main audience - the board gaming hobby. Influxes of the public (and wargamers) have strengthened its content. All that was lost with all these added members was the intimacy of a smaller site. Situations like this usually threaten the “aristocracy” of the smaller site that was, because those people just aren’t that important any more. Everyone else benefits from the added content and the diversity of opinions. So disable the GeekList drop-down, stay out of the Non-gaming forums, and take advantage of the 1,000,000 other benefits of the site. You’ll find the ‘Geek to be better than ever if you do. P.S. I like the white noise, BTW, and it certainly hasn’t ever gotten in the way of me finding more information on games than I could ever possibly use. Posted by Christopher Bartlett on Dec 11, 2006 at 03:04 PM | #
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I hope no one interpreted my comments to mean I thought GeekLists (or whatever) should be eliminated from BGG. My only point there was that I don’t use them, so they don’t offend me. I have no problem with policing “meanness”, but policing “off-topic-ness” seems to be next to impossible and really unneeded. The BGG is quite unique and serves an amazing resource. Even though I only use about 1/10 or less of the features I would greatly miss it if it were to dramatically change. Posted by Matt J. Carlson on Dec 11, 2006 at 10:51 PM | #
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The stars align. Both Scott’s (Alden & Tepper) were right on with their logic. Posted by Ryan Bretsch on Dec 12, 2006 at 06:54 AM | #
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Thanks for your comments, Larry. I wasn’t really trying to say that BGG should be G rated. Allow me clarify. You wrote: “The great majority of the users are s and shouldn’t have to couch their language as if a five-year-old was in the room” That’s fine, but I think it would be appropriate to avoid language (especially inuendos) “as if” there is a lady in the room, lest we make gaming into a “good ol’ boys” club. Besides, it’s just not necessary, and frankly, boring. I’m not THAT old, but that kind of humor is. Posted by Jeff Allers on Dec 12, 2006 at 07:19 AM | #
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I don’t mind the white noise or the innuendos, as I am very much a social gamer. What I do mind is the nastiness and pettiness and the lack of consideration for other peoples’ feelings that some people seem to find acceptable. As Kim said, “free speech” is not carte blanche to act like a jerk. I know I pissed off several people by referring to the constant comparison of Aldie’s decision to censorship as whining, but I don’t really care. Some of these people were acting like Aldie and the mods are some kind of internet not-so-secret police force out of 1984 and they’re not. They’re just normal folks like all of us are, their motivations are quite benign, and most of all they are people with feelings too. Posted by Anye Mercy on Dec 13, 2006 at 10:27 AM | #
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